HP Help

I was trying to setup my new HP laptop with the home network running on Windows 7. I was confident as I had bought a laptop with a logo of Windows 7. I was told by the vendor that “if your router supports Windows Connect Now (WCN), or Wi‑Fi Protected Setup (WPS), then you don’t need any technical help and it’s a child play”. I was supposed to connect laptop with router device and push a button that’s all, and within few seconds it will be automatically configured with the existing network. He had instructed me to avoid entering router security key.

I did the same, but it landed me to nowhere. I was getting the Internet access, but with the error message “Page Not Found”. I tried through various browsers but no way.

Then I decided to contact HP Support to fix it. I pulled out the HP number from a reliable source, and dialed it. It took some time to become live with a technician. I discussed the matter, and after a short documentation, he forwarded me an article regarding setting up and configuring a router device. It was as follows:

He recommended changing the network location to “Public” to minimize the risk associated with viruses and spyware.

Thanks! HP Help solution was great, I could access the Internet, printer and data, music and video collection from my desktop right on my laptop. The wireless connectivity gave me the pleasure to work from anywhere.